Custom printed ribbon orders that are cancelled after order placement will incur a 30% administration fee, plus costs for any additional art charges that have been made before the time of the cancellation. An order cannot be cancelled once it enters production.

Custom printed products that have been manufactured cannot be returned. Any quality concerns need to be claimed within 7 days of receipt of order. No returns will be accepted without written or verbal approval from ribboncanada.ca.

Our ribbon is not designed for contact with moisture or extended use in outdoor elements and may fade over time. In addition, some of the inks printed may fade or rub off if handled repeatedly.

Ribbons up to 1 inch wide are supplied in 100-yard rolls; ribbons over 1 inch wide come in 50-yard rolls.

For Hot Stamping and Full Colour Digital, we require high resolution .jpg files or PDF. If this is not available, send us what you have and our designers can format it appropriately.