Privacy Policy
Last updated: January 12, 2026
Ribbon Canada (“Ribbon Canada,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from ribboncanada.ca (the “Site”).
- Information We Collect
Personal Information
When you visit the Site or make a purchase, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers; we do not store full payment details)
- Order history and purchase details
Automatically Collected Information
When you browse the Site, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited, referring URLs, and time spent on the Site
This information is collected using cookies and similar technologies.
- How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you regarding orders or inquiries
- Provide customer support
- Improve our website, products, and services
- Detect and prevent fraud or security issues
- Send marketing communications where permitted by law (you may unsubscribe at any time)
- Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us or using the unsubscribe link in our emails.
- Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties who assist us in operating our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and analytics services
These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember user preferences
- Analyze website traffic and performance
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and business requirements.
- Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, loss, or misuse. However, no method of online transmission or storage is completely secure.
- Your Rights (Canada)
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent, subject to legal limitations
To exercise these rights, please contact us using the information below.
- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Information
If you have questions about this Privacy Policy or how we handle personal information, contact:
Ribbon Canada
Email: sales@ribboncanada.com
Website: ribboncanada.com